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Privacy policy

Last updated: January 19, 2026

At Signature Service alimentaire Inc., we take the protection of your personal information seriously to provide a personalized experience when ordering gift boxes, catering services, or bespoke events. This policy explains how we collect, use, and safeguard your data.

1. What Information Do We Collect?

We collect only the information necessary to manage your orders and enhance your experience:

  • Contact information: name, address, phone number, email.

  • Payment information: credit card details, transaction history.

  • Order and preference information: dietary restrictions, number of guests, selected options.

  • Interactions with our services: website navigation, communications with our team.

2. How Do We Use Your Information?

We use your data to:

  • Process your orders and bespoke services.

  • Tailor our services to your needs and provide personalized support.

  • Keep you informed about your orders and contact you when necessary.

  • Prevent fraud and secure your payments.

  • Communicate with you for customer service and marketing purposes (if you have given consent).

3. Who Do We Share Your Data With?

Your information may only be shared with:

  • Shopify and our service providers for store management, payments, and delivery.

  • Marketing partners if you have opted in to receive communications.

  • Our affiliates or as required for legal obligations (mergers, compliance, disputes).

4. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your information.

  • Manage your communication preferences.

  • Request data portability.

To exercise your rights, contact us at nathan@signaturecuisine.ca or at:
6310 Boulevard Saint-Laurent, Montréal, QC, H3S 3C4

5. Security and Retention

We protect your information with appropriate security measures. Your data is retained only as long as necessary to manage your orders, comply with legal obligations, or resolve potential disputes.

6. International Transfers

Your data may be processed outside of Canada, including by Shopify or its partners. We ensure that such transfers comply with applicable data protection standards.

7. Children

Our services are not intended for children under 16. We do not knowingly collect personal information from children.

8. Cookies and Similar Technologies

We use cookies and similar technologies, including those of our partners (notably Shopify), to ensure the proper functioning of the site, enhance your browsing experience, analyze site usage, and, with your consent, provide personalized content and advertising.

Cookies that are strictly necessary for the operation of the site are used by default and cannot be disabled. Other cookies (analytics, personalization, and advertising cookies) are used only with your consent.

When you first visit our site, a cookie banner allows you to accept, reject, or customize the use of non-essential cookies. You may also manage or withdraw your consent at any time through your browser settings or the cookie management tools available on the site.

Disabling certain cookies may affect the availability and functionality of some features of the site.

For more information on how we process personal data, please refer to our Privacy Policy.

9. Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the date of last update.

10. Contact

For any questions regarding your personal information or to exercise your rights, please contact us: